Entrust us with all customer returns you can't put back into stock, so we can qualify them remotely and find them a local second life.
Integrated with your tools
Smartback method to validate a product
Internal argus to determine fair price
Collection & delivery
SmartBack collects the product(s) from the consumer home or a carrier agency or a store or awarehouse and delivers them directly to its second-life partner.
Nationwide logistics coverage
A capacity of over 200 deliveries per day
Logistics expertise in furniture
Local second life
Our tool and our team select the partner from our network who maximizes the resale price and minimizes transport.
5 refurbishing sites to come
+400 second hand shops
+350 partner associations
Master key KPIs of reverse logistics
Unlock visibility
Control your costs, improve products quality, monitor customer satisfaction and prove your impact with the SmartBoard.
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